Registered Office: Sector 45 122002 Gurugram IN
TOY MARCHE
Registered Office: Sector 45 Gurugram, IN
+918010332222 https://cdn1.storehippo.com/s/5f447e14285691dcc9bfcdf2/5fa00a8f29cc626bc128f080/webp/logo-for-website-480x480.png" toymarche@toymarche.com

Buyback & Sell Policy

Buyback:

1. Buyback scheme is applicable only to products listed as buyback products. Products bought under this scheme can be sold back to Toy Marche after 3 months of usage until 3 years of usage from the date of purchase.

2. For selling a product back, a Buyback form needs to be filled which contains questions about the condition of the product. These questions should be answered accurately and real images need to be uploaded to show the exact condition of the product. In case the answers are not in sync with the actual condition of the product, Toy Marche will provide points as per Recycle policy, as mentioned below, and notify via email. In case, the assigned points are not acceptable, customer can ask for return of the product to them; however, shipping and logistics cost will have to be borne by customer from Toy Marche warehouse to customer address.

Weight

Piggy Bank Points

Between 1 to 3 kg

90 points

Between 3 to 6 kg

150 points

Between 6 to 9 kg

240 points

More than 9 kg

300 points

3. Only Piggy Bank points will be earned while selling the product back which can be used for buying any product or service available on the Toy Marche site.

4. Piggy bank points to be earned by selling the product are indicated as a range against each product. Same range will be applicable at the time of selling the product back.

5. The points awarded will be from the range defined against each product. Exact number of points given will be based on handling and usage of the product. While the points will be in the range indicated, the exact points awarded is solely Toy Marche’s discretion.

Sell Used Toys:

1. Similar to buyback process, for selling a used toy, Sell Now form needs to be filled which contains questions about the condition of the product.

2. These questions should be answered accurately and real images need to be uploaded to show the exact condition of the product.

3. In case the answers are not in sync with the actual condition of the product, Toy Marche will provide points as per Recycle policy, as mentioned above, and notify via email.

4. In case, the assigned points are not acceptable, customer can ask for return of the product to them; however, shipping and logistics cost will have to be borne by customer from Toy Marche warehouse to customer address. This cost will be deducted from customer’s piggy bank.

5. Only Piggy Bank points will be earned while selling an old product which can be used for buying any product or service available on the Toy Marche site.

6. Piggy bank points to be earned by selling the product are indicated as a range against each product. Same range will be applicable at the time of selling the product back.